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Gozo Channel was formed in 1979, to maintain, develop,
and operate a sea transport service to and from Malta,
Gozo and elsewhere which, by the carriage of passengers,
freight and mail, will serve the national economy and
interest of the Maltese Islands.
The overriding business strategy for Gozo Channel is
to provide an economic, efficient, profitable, reliable
and safe service to Gozo and for the Company's customers.
Management has identified a number of key elements which
will assist the Company achieve its objectives. These
include:
- Safety, quality
and environmental protection;
- Offering competitive and reasonable prices and complying
with the social obligation aspect required of the
Company;
- Basing the Company's strategy on a marketing and
customer care orientation.
The Company's first vessels to operate the route were
the M/V Ghawdex (purchased in early 1979) the M/V Melitaland
and M/V Mgarr (both purchased in early 1980). Initially,
these vessels performed an average of eight (8) round
trips per day.
With diversification in mind, a seasonal service to
Sicily was introduced in June 1981 with the M/V Ghawdex.
The Company operated up to three (3) weekly trips to
Siracuse, Catania and eventually Pozzallo and the service
became very popular among local Maltese and Gozotan
wishing to spend a day or more in Sicily. The service
was discontinued in 1995.
As the traffic between Malta and Gozo increased, more
vessels were introduced into the service to cope with
the demand, and by 1990 the Company was operating five
(5) vessels, including a fast ferry service between
Mgarr, Sliema and Sa Maison, and performing an average
of 27 round trips per day. In that year the Company
carried 1.93 million passengers and 370,000 cars.
In the mid 90s, the Company embarked on a very ambitious
programme - the modernisation of the fleet. Plans for
the construction of three ro-ro vessels
at the Malta Shipbuilding were finalised. The first
vessel, the M.V. Ta' Pinu, was introduced into service
in March 2000, whilst the second ship, the M.V. Gaudos
entered into service in February 2001. The third vessel,
the M.V. Malita, was delivered in March 2002. All vessels
have state of the art technology.
In line with the ongoing modernisation programme, the
Company introduced various customer
care initiatives. Customer orientation became the
order of the day. This is reflected in the slogan adopted
by the Company: 'A Service to Gozo and for our Customers'.
Today, Gozo Channel has become one of the leading local
maritime companies in Malta, with over 240 employees.
On average, the company performs 19,000 trips
a year,
and ferries around 3.5 million passengers
and 900 thousand vehicles annually between the two
Islands.
As shown by its history, over the coming years, the
Company will continue to strive to improve its service
in line with the development of Gozo and the demands
of its customers.
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