A minimum of 24 daily departures: it is the Company's
policy to carry out extra trips on an ad hoc basis
so as to minimize the
queuing and waiting time, thus ensuring an efficientely
smooth service.
The itinerary involves a 30 minutes crossing during
which the passengers can relish some of the most
picturesque and  
panoramic views of the islands.
Sheltering facilities facilitated by the erection
of purpose built marquee tent providing a better
protection to passengers from the
elements of nature whilst ensuring an effective
terminal operation system.
Baggage trailers: providing foot passengers travelling
on vessels with a safe and convenient place where
to deposit their 
uggage and other personal belongings during the
trip.
The Company also offers ancillary services such
as courier and parcel service.
Charter services: it is also possible to organize
'ad hoc' charters on a bearthed or cruising basis.
Another facility offered by Gozo Channel is that
of cargo transport which includes hazardous cargo.
One of the new vessels, the M.V.Gaudos
is specially equipped to provide this service.
(For this purposes a weigh bridge has already
been installed at Sa Maison
terminal and two others will be installed at Cirkewwa
and Mgarr Harbour when civil works for the reconstruction
of the harbours
are completed).
Catering on board is offered through the running
of a hearty modern cafeterias offering an extensive
choice of items as well as
vending machines installed in the lounge and a
kiosk on the open deck.
The elderly, infirm as well as the disabled have
no difficulty in accessing the upper deck as each
new ferry houses a lift service
with an eight person capability.
Special needs: our crew and terminal staff are
pleased to offer additional assistance to persons
with special needs. Our  vessels
are designed to permit wheelchair
maneuverability in public areas.
Connections: public transportation is available
to and from ferry terminals. Please note that
bus connections are only available for
certain sailings (particularly day trips) passengers
are advised to check with various bus centres
for the latest schedule  information.
Gozo Channel is attempting
to make itself as accessible as possible to all
its customers.
The most used point of contact before a sailing
is through the Company's terminals and information
offices and information is provided in the 'reservation'
section of this site.
The Company expects that customers will also
take the opportunity to speak to Gozo Channel
staff at our terminals in Mgarr, Cirkewwa, Sa
Maison and aboard our vessels.
One is welcome to send us an e-mail
message if one wishes to provide feedback on how
the Company is doing or if one wishes to send
us a message when offices are closed. Please be
assured that all concerned are very definitely
interested in ones opinions, whether positive
or negative.
| The most
common point of contact will likely
be one of the following: |
| Terminal
Manager Mgarr harbour |
Tel:
21556114 / 21561622 |
| Terminal
Manager Cirkewwa |
Tel:
21580435 /6 |
| Customer
Service Executive |
Tel:
21580435 /6 |
| Terminals
Operating Manager |
Tel:
21556114 / 21561622 |
| Head
Operations and Services |
Tel:
21580435 /6 |
| Head
office |
Tel:
21243964 /5 |
|
|